Absence Reporting Reminder

If your child is unable to attend school due to illness, urgent appointments or other reasons our preferred method for reporting absence is using the Arbor Parent Portal App (instructions shown below). Absences can also be reported calling the 24hr school absence line on 01582 314800 or email absence@kwschool.co.uk

All absence reports should be received by 8.30am at the latest, on the first day of absence and every subsequent day thereafter.

Please provide your child’s name and tutor group
Please give as much detail as possible for the reason of absence, avoiding using terms such as ‘unwell’ or ‘under the weather’
If you fail to contact the school to inform us of your child’s absence, this will be referred to our safeguarding team who may consider it is appropriate to complete a safe and well check

Reporting Absences on Arbor Parent Portal APP – Guide

In order to report absence through the Arbor Parent Portal APP, go to the home page of the Arbor app.

To record an absence, click on the Quick Actions button and then click Attendance

Please note that informing the school is a key responsibility of parents/carers. When staff from both the attendance and safeguarding team take time out of their day to chase families, it detracts from the support we can offer to students in school. Therefore, please ensure all reports are made by 8.30am.

Where possible, please give plenty of notice for any planned absence, for example hospital appointments, by using the Arbor parent portal app or emailing absence@kwschool.co.uk.

Click here to view the attendance page on the website.

Click here to view the school’s attendance policy.

Chrissy Dicks & Katrina Linehan, Attendance Managers