This year we have brought in a new method of reporting absence through the Arbor Parent Portal APP which is quick and easy for parents and carers and our preferred way for contacting school with regards to reasons for absence.

In order to report absence through the Arbor Parent Portal APP, go to the home page of the Arbor app.

To record an absence, click on the Quick Actions button and then click Attendance

From here click the green Log Absence button in the top-right of the page.

You can input a start and end time for the absence and type in the reason for the absence giving as much detail as possible.

By default, the absence start and end times reflect the student’s full day, but these can be adjusted as needed if a student will only be absent for a short time as a result of an appointment. Once you have filled in all this data, click ‘Log Absence’ and this will be visible to the school attendance team.

Please note that informing the school is a key responsibility of parents/carers. When staff from both the attendance and safeguarding team take time out of their day to chase families, it detracts from the support we can offer to students in school. Therefore, please ensure all reports are made by 8.30am and the school are informed every day that a student is absent.

Where possible, please give plenty of notice for any planned absence, for example hospital appointments by using the Arbor parent portal app or emailing absence@kwschool.co.uk.

By working together, we can help students reach their full potential and make the most of the opportunities school has to offer.

If you feel you would like support with your child’s attendance or well-being, please do not hesitate to their Head of Year.

Chrissy Dicks
Attendance Manager